Terms of Service

Article 1 (Purpose and Definitions)

1. These Terms govern the conditions and procedures for using the Services and define the rights, obligations, and responsibilities of the Company and Users.
2. “User” means an organization using the Services under these Terms and an administrator designated by that organization.
3. “Vendor” means a third party that develops or supplies software procured by the Company.
4. “License” means the right to use software under conditions established by the Vendor.
5. “Procurement” means the Company purchasing a license from a Vendor on behalf of a User and applying it to an account designated by the User.

Article 2 (Posting and Amendment of Terms)

1. The Company posts these Terms so that they can be viewed from the initial service screen.
2. The Company may amend these Terms within the scope permitted by applicable law.
3. When amending the Terms, the Company will state the effective date and reason for amendment and post the changes at the top of this page beginning 7 days before the effective date. For changes that are materially disadvantageous to Users, notice will begin 30 days before the effective date and individual notice will also be sent to the email address registered by the User.
4. If a User does not agree to the amended Terms, the User may terminate the service agreement before the effective date. If the User continues to use the Services without expressing refusal during the announced notice period, the User will be deemed to have agreed to the amended Terms.

Article 3 (Formation of the Service Agreement)

1. A service agreement is formed when a User applies for organization registration or requests a quotation/purchase and the Company accepts the application.
2. The Company may request organization verification (review of supporting documents) in order to apply special pricing for youth organizations. If supporting documents cannot be verified, the Company may refuse to apply such pricing.
3. The Company may refuse an application or terminate the service agreement after acceptance in the following cases:
   • False information was provided in the application
   • Vendor policy makes supply to the organization impossible
   • The purpose of use clearly violates applicable law or Vendor terms

Article 4 (Accounts and Security)

1. Users are responsible for securely managing account information and login methods and are responsible for activity performed through their accounts.
2. Impersonation, unauthorized automated access, and interference with the Services are prohibited.
3. If account theft or information leakage is suspected, the User must notify the Company immediately, and the Company will provide guidance on necessary protective measures.
4. At the User's request, the Company may move a license from one account to another. However, products with Vendor-defined transfer intervals or minimum holding periods are subject to those conditions.

Article 5 (Service Scope)

The Company provides the following Services:

• Procurement, provisioning, and application of software licenses to designated accounts
• Provisioning, migration, and operational support for workspaces such as Google Workspace
• Automatic issuance of transaction documents such as quotations
• Operational support for license assignment, revocation, and renewal

The Company provides guidance and support necessary to use the Services, but each Vendor is responsible for development and maintenance of the software itself.

Article 6 (Precedence of Vendor Terms)

1. Software functionality, usage conditions, and restrictions are governed by the terms and policies of the relevant Vendor. By using the software, the User is considered to agree to the Vendor's terms.
2. If a Vendor changes pricing, policy, or functionality, or discontinues a product, the Company will notify the User as soon as the change is confirmed and discuss alternatives.
3. If Vendor policy changes make it impossible to maintain existing terms, the Company's responsibility is fulfilled by settling and refunding the amount corresponding to the remaining period.
4. Prices displayed by the Company are estimated based on registered list prices. Actual supply prices are finalized at the quotation stage after confirming organization type, quantity, and availability.

Article 7 (Fees · Payment · Taxes)

1. Usage fees follow the conditions stated in the quotation and are generally paid monthly.
2. Payment is made by the method selected by the User: credit/debit card (including corporate cards), bank transfer, or deferred payment (supply first, settle later) .
3. Card payments are processed through a payment gateway (PG) designated by the Company, and the Company does not directly store payment instrument information such as card numbers. Card payment is offered once the gateway integration is complete; until then orders are taken by bank transfer and deferred payment.
4. Regardless of payment method, the Company informs the User of the next scheduled payment date and billing amount by email 7 days before the payment date . This information is also available at all times in My Page.
5. Users may select auto-renewal per license. With auto-renewal, a renewal order is created and charged at the beginning of each billing cycle (automatic card charging is provided after payment-gateway integration), and Users may cancel it at any time before the next billing date.
6. Unless otherwise stated, displayed prices are supply prices excluding VAT. VAT and other applicable taxes are added in accordance with applicable law.
7. Software procurement carries a procurement fee. The fee is 10% of the software amount in the quotation, is shown as a separate line on the quotation, and is included in the subtotal. It does not apply to youth-organization operating items (base setup, workspace provisioning, ongoing management).
8. If the fee rate changes, the Company gives advance notice under Article 2. Quotations already issued and periods already paid for keep the rate in force when they were issued.
9. The Company issues expense documentation after payment is confirmed. Bank transfer and deferred payment receive tax invoices. For card payment, the credit-card sales receipt is valid expense documentation, so a duplicate tax invoice is not issued.
10. Fee changes for existing Users are announced at least 30 days in advance. Changed fees are not applied retroactively to periods already paid for.
11. For deferred payment, if the User does not pay by the agreed settlement date, the Company may suspend the Service or revoke licenses.
12. If the card charge for auto-renewal fails because of an exceeded limit, expired card, or similar reason, the Company may notify the User, provide a 7-day grace period to change the payment method, and then restrict use of the Service.

Article 8 (Receipt and Confirmation of Orders)

1. When a User places an order from a quotation, the Company makes the order details (items, quantity, term, payment method, amount) and the fact of receipt available on screen and in My Account.
2. If the order does not match the User's intent, the User may request a change or cancellation before payment (or transfer), and the Company will act on the request without delay. After payment, the provisions on refunds and withdrawal apply.
3. A quotation is valid for 30 days from issue. An expired quotation cannot be ordered and must be issued again.
4. A quotation containing items whose unit price is not yet fixed ("on quotation") can be ordered only after the price is confirmed.

Article 9 (Time of Supply and Inability to Supply)

1. For orders paid in advance, the Company takes the steps needed to issue licenses within 3 business days of receiving payment; for deferred-payment orders, within 7 days of receiving the order (Article 15 of the Act on the Consumer Protection in Electronic Commerce, Etc.).
2. If issuance is delayed for reasons such as the Vendor's circumstances, the Company informs the User of the reason and the expected time without delay.
3. If the Company learns that supply is not possible — for example because supply has been discontinued or eligibility is not met — it informs the User of the reason without delay and refunds any payment received, or takes the steps needed for a refund, within 3 business days of receiving it.
4. The User decides how licenses are applied (existing email, organization SSO, or issued account) and to which accounts; the Company makes the result available in My Account.

Article 10 (Refunds and Withdrawal)

1. Users may withdraw from a purchase in accordance with the Act on the Consumer Protection in Electronic Commerce, Etc.
2. Withdrawal may be restricted where permitted by law, such as when a license has already been provisioned and use has begun, and the Company will disclose such restrictions in advance.
3. Detailed refund standards and procedures follow the Refund & Cancellation Policy, which forms part of these Terms.

Article 11 (Termination and Usage Restrictions)

1. Users may terminate the service agreement at any time through My Page → Cancellation · Refund Request or by contacting the administrator.
2. Upon termination, use of licenses and accounts ends according to Vendor policy and the remaining term, and related data is destroyed after the statutory retention period.
3. If a User violates applicable law or these Terms or interferes with service operations, the Company may restrict use or terminate the agreement after prior notice. In urgent cases, notice may be given after action is taken.
4. Users must back up necessary data before termination. The Company supports data export for 30 days after termination.

Article 12 (Service Changes · Suspension)

1. The Company may improve or change the content and functionality of the Services as required for operational or technical reasons.
2. Material changes or service discontinuation will be announced at least 30 days in advance and notified to registered email addresses.
3. Services may be temporarily suspended due to unavoidable circumstances such as maintenance, power outages, or telecommunications failures. Prior notice will be provided where possible, but in urgent cases notice may be given afterward.

Article 13 (User Obligations)

Users must not:

• Provide false information when applying or making changes
• Resell, rent, or transfer purchased licenses to third parties in violation of Vendor terms
• Use licenses purchased under youth-organization pricing outside the applicable eligibility scope
• Infringe the intellectual property rights of the Company or third parties
• Interfere with stable operation of the Services or access systems without authorization
• Use the Services for purposes that violate law or public order and morals

Article 14 (Obligations of the Company)

1. The Company does not engage in conduct prohibited by law or these Terms or contrary to public order, and works to provide the Services continuously and reliably.
2. The Company maintains safeguards to manage Users' personal information securely, and publishes and follows its Privacy Policy.
3. The Company does not make unfair labeling or advertising about products or fees in violation of the Act on Fair Labeling and Advertising.
4. The Company does not send commercial advertising information that the User does not want.
5. The Company receives and handles the opinions and complaints Users raise and informs them of the outcome.

Article 15 (Data and Personal Information)

1. Rights in materials submitted by Users and data generated through use of the Services belong to the User.
2. The Company accesses such data only to the extent necessary to provide the Services, correct errors, respond to security incidents, and comply with legal requirements.
3. Processing of personal information follows the Privacy Policy.
4. Due to the nature of procurement, some personal information such as email addresses of license recipients may be provided to Vendors and may be transferred overseas. Details are explained in the Privacy Policy and in product-specific notices at the quotation stage.

Article 16 (Intellectual Property)

1. Intellectual property rights in the Services and included software, designs, trademarks, and related materials belong to the Company or their lawful rights holders.
2. Users may not reproduce, distribute, transmit, or commercially exploit Service content without the Company's prior consent.
3. These Terms do not grant Users any rights in Vendor software. Such rights are governed by the license conditions established by the Vendor.

Article 17 (Disclaimer of Warranties)

1. The Company makes reasonable efforts to operate the Services reliably.
2. The Company does not guarantee that the Services will completely satisfy every specific purpose of the User, and responsibility for the functionality, performance, and continuity of Vendor software is limited to the scope warranted by the Vendor .
3. The Company corrects discovered errors and defects according to priority and informs Users whether requested features will be implemented after review.

Article 18 (Limitation of Liability)

1. The Company is not liable for damages caused by circumstances beyond its reasonable control, including natural disasters, Vendor policy changes or service discontinuation, causes attributable to the User, or failures of third-party services.
2. Unless caused by the Company's intent or gross negligence, the Company's liability for damages is limited to the total amount of fees paid by the User to the Company during the 3 months immediately preceding the event causing the damage.
3. This Article does not apply to the extent it conflicts with mandatory provisions of applicable law that protect consumers.

Article 19 (Notices to Users)

1. The Company may give notice to a User at the email address the User registered.
2. Notice to an unspecified number of Users may be given by posting it on the Service for at least 7 days in place of individual notice. Matters that materially affect a User's transactions are notified individually.

Article 20 (Governing Law and Dispute Resolution)

1. These Terms are interpreted and applied in accordance with the laws of the Republic of Korea.
2. If a dispute arises regarding use of the Services, the Company and User will attempt to resolve it through mutual consultation.
3. The Company receives complaints and opinions at hello@youthon.kr and through the contact page and handles them with priority. If prompt handling is difficult, it informs the User of the reason and the schedule.
4. If consultation does not resolve the dispute, either party may file suit in a court with jurisdiction under the Civil Procedure Act.
5. Users may request mediation from dispute-resolution bodies such as the Korea Consumer Agency or the Electronic Commerce Mediation Committee.

Addendum

These Terms take effect on October 6, 2026.

Revision history

• Version 1.1 (October 6, 2026) — Sales opened. Added the procurement fee (Article 7) and articles on receipt and confirmation of orders, time of supply, obligations of the Company, and notices to Users; named the complaint channel.
• Version 1.0 (August 22, 2026) — Draft before sales opened.