Frequently Asked Questions

We carry 57 services, including Adobe, ChatGPT, Google Workspace, Canva, and Figma. Select the products and quantities you need and a quotation is issued automatically. If software is not listed, leave it on the request pageand we will check supply availability and respond.

No. You can pay monthly, buying and renewing only what you need. There is no need to sign a one-year commitment for a three-month program.

Add services from the catalog and set the quantity and months of use. A quotation is generated immediately. Choose between a consolidated quotation and a quotation by service, then print it or save it as a PDF for internal approval. It is valid for 30 days from the issue date.

There are three.

• Card payment — corporate cards accepted. Provisioning begins immediately upon approval, so this is the fastest method
• Bank transfer — a tax invoice is issued
• Deferred payment — use first, then pay according to the organization's settlement schedule

See the purchase processfor details.

No. A credit card receipt is valid expense documentation, so a duplicate tax invoice is not issued. If your organization must process the expense using a tax invoice, choose bank transfer.

You may withdraw from the purchase within 7 daysfrom the date the contract details become available. However, this may be limited once a license has already been provisioned and use has begun. These conditions are disclosed at the quotation stage before purchase. See the Refund & Cancellation Policyfor the standard.

Yes. We apply the purchased license directly to your existing work emailwithout requiring a new signup. Because no new account is created, your existing settings and stored data remain intact.

Assign licenses to users in the organization's single sign-on and revoke them immediately when someone leaves or transfers. If you do not yet have single sign-on, it can be configured together with Google Workspace provisioning.

We issue a new YOUTHON-issued account and deliver it together with the license. You receive the ID, temporary password, and expiration date by link, then change the password at first login. This is suitable for short-term programs or temporary youth participant accounts.

You do not repurchase. Licenses belong to the organization rather than a person, so replacing the target account lets you continue using the remaining term. Some products have vendor-defined transfer intervals, and those conditions are explained at the quotation stage.

Open My Pageand the next scheduled payment date and amount to be charged that dayare shown at the top. Payment dates for individual items are also available in a table.

• 7 days before payment — we email the amount to be charged in advance
• 30 days before expiration — we separately remind you to decide whether to renew

The payment date is the same date each monthbased on the day payment was confirmed. This lets you plan budget execution in advance and prevents unexpected charges.

You receive renewal guidance 30 days before expirationand, separately, a billing notice 7 days before the next payment date. Upcoming licenses and payment/expiration dates can be checked in My Page. If you take no action, the service ends on the expiration date. If card auto-payment is enabled, it renews without interruption and can be disabled anytime.

The operations fees set directly by YOUTHON— organization base setup KRW 100,000, workspace provisioning KRW 150,000, managed service KRW 50,000/month, self-managed KRW 0 — are honored as shown. However, nonprofit and education pricing for the software itself follows vendor policy. Some products may not include youth organizations, and YOUTHON cannot apply arbitrary discounts. Eligibility is checked by product at the quotation stage.

There are four mechanisms.

• We check and apply for vendor nonprofit and education pricing on behalf of organizations
• We combine demand from multiple organizations and negotiate supply conditions
• We standardize setup to reduce implementation labor
• If you manage it yourself, monthly management costs KRW 0

See the Youth Organizations pagefor details.

Organizations participating as beta testers receive 80% off one-time itemssuch as organization base setup and workspace provisioning. The discount period is at least one year and may be extended, and the same discount applies to participation fees for newly launched services.

Youth organizations are eligible for Goodnotes Education licenses . Participants can write directly on worksheets and activity sheets using tablets and share notes. YOUTHON handles education eligibility verification and application. However, because the vendor determines eligibility, we verify product-specific availability after organization verificationand respond.

Several vendors operate separate education and nonprofit pricing, and conditions vary by product. YOUTHON researches product-specific eligibility in advance and submits supporting documents on your behalf when applicable. If the service you need is not in the catalog, leave a request— we will investigate its education and nonprofit policy first and respond within 3 business days.

Expanding them is part of YOUTHON's job. We are continuously discussing partnershipswith multiple services and platforms, explaining the nature and activities of youth organizations so they are not excluded from education eligibility, and requesting separate terms. Services with the most organization requests are prioritized. If an agreement ultimately cannot be reached or no suitable tool exists, we build it ourselves under GROVES.

Go to My Page → Organization Verificationand submit a business registration certificate, unique-number certificate, or other proof of organization eligibility. Dedicated terms are applied after review. If a vendor requires additional documentation for a product, YOUTHON submits it on your behalf.

Organization base setup is KRW 100,000one-time, workspace provisioning is KRW 150,000one-time, and managed service is KRW 50,000/month. If you manage it yourself, the monthly cost is KRW 0. Google account fees are separate and start at KRW 8,400 for Business Starter.

No. It is YOUTHON's own single sign-on. Google SSO only integrates Google services, while YOUTHON SSO connects services outside Google — such as ChatGPT, Canva, Adobe, and Zoom — through one organization account.

The mail relay servermanages SPF · DKIM · DMARC domain authentication, sender reputation, and spam exceptions for bulk sending to protect deliverability. It is provided to organizations using the managed service.

Yes. Workspace provisioning includes migration support for existing email, contacts, calendars, and Drive files.

Procurement means buying software made by others on the organization's behalf, while GROVES consists of 17 SaaS products built and sold directly by YOUTHON . Because YOUTHON controls pricing policy and the feature roadmap, organization requests can be reflected directly. See the full list and pricing on the GROVES page.

All 17 services have free tiers. Start without registering a credit card and receive paid-conversion guidance only when you exceed the limit. Examples: AuthHub 10K MAU free, FleetLite up to 10 devices free, FormLoop unlimited responses free.

It differs by service, and each platform card and detail page states the pricing metric. The key point is that anything not listed as a pricing metric does not increase the price no matter how much it grows — FormLoop does not bill by response count, CRM does not bill by stored contact count, and Deskline does not bill by ticket count.